Comparison of the cost of doing business in the Balkans: analysis and key conclusions
Doing business in the Balkans attracts entrepreneurs thanks to the variety of tax regimes, relatively low operating costs and growing economic opportunities. This review examines key indicators of doing business in eight countries of the region: North Macedonia, Bulgaria, Serbia, Croatia, Montenegro, Kosovo, Albania, Bosnia and Herzegovina. 1. ease of doing business (Doing Business 2020 ranking) The countries are ranked from best to worst:

Doing business in the Balkans attracts entrepreneurs thanks to the variety of tax regimes, relatively low operating costs and growing economic opportunities. This review examines key indicators of doing business in eight countries of the region: North Macedonia, Bulgaria, Serbia, Croatia, Montenegro, Kosovo, Albania, Bosnia and Herzegovina.
1. ease of doing business (Doing Business 2020 ranking)
The countries are ranked from best to worst:
North Macedonia – 17th place (regional leader)
Serbia – 44th place
Montenegro – 50th place
Croatia – 51st place
Kosovo – 57th place
Bulgaria – 61st place
Albania – 82nd place
Bosnia and Herzegovina – 90th place
Conclusion: North Macedonia offers the best business conditions in the region, while Bosnia and Albania are at the end of the list and need improvements in the business climate.
2. Tax burden
The countries are ranked by the income tax rate (from lowest to highest):
Montenegro: income tax – 9%, VAT – 21%, dividend tax – 9%
Bulgaria: income tax – 10%, VAT – 20%, dividend tax – 5%
North Macedonia: income tax – 10%, VAT – 18%, dividend tax – 10%
Kosovo: income tax – 10%, VAT – 18%, dividend tax – 0%
Bosnia and Herzegovina: income tax – 10%, VAT – 17%, dividend tax – 5%.
Croatia: income tax – 10%-18%, VAT – 25%, dividend tax – 10%
Serbia: income tax – 15%, VAT – 20%, dividend tax – 15%
Albania: income tax – 15%, VAT – 20%, dividend tax – 8%.
Conclusion: The lowest tax burden on profit is in Montenegro (9%), and there is no dividend tax in Kosovo.
3. Company registration
State fee: €50-€150
Notary services: €30-€200
Bank deposit: Not required
Conclusion: The company registration process in the Balkans is relatively inexpensive and quick, with minimal bank deposit requirements.
4. Average salary (€ per month)
Countries are ordered by decreasing average salary:
Croatia: €1,150
Bulgaria: €830
Serbia: €770
Montenegro: €730
Bosnia and Herzegovina: €650
North Macedonia: €640
Albania: €520
Kosovo: €450
Conclusion: The highest salaries are in Croatia (€1,150) and Bulgaria (€830). Kosovo and Albania have the lowest figures, which reduces personnel costs but may make it harder to find qualified specialists.
5. Office rent (€/m²/month)
Countries are arranged by decreasing rental cost:
Serbia (Belgrade): €15-€25
Croatia (Zagreb): €14-€24
Bosnia and Herzegovina (Sarajevo): €12-€22
Albania (Tirana): €10-€20
North Macedonia (Skopje): €10-€20
Montenegro (Podgorica): €10-€18
Kosovo (Pristina): €8-€15
Conclusion: The most affordable office rent is in Kosovo, the highest in Serbia and Croatia.
6. Utilities (85 m² office, €/month)
Countries are arranged by decreasing cost of utilities:
Croatia: €160
Serbia: €150
Montenegro: €140
Bosnia and Herzegovina: €130
Bulgaria: €130
North Macedonia: €125
Albania: €120
Kosovo: €110
Conclusion: Kosovo remains the most affordable region in terms of utilities cost, while Croatia leads with the highest costs.
7. Internet and communications (€/month)
Countries are arranged by decreasing cost of internet:
Croatia: €35
Serbia: €30
Albania: €25
Bulgaria: €25
Kosovo: €20
Conclusion: The cheapest internet is in Kosovo (€20) and Bulgaria (€25). In Croatia the cost of internet is above the regional average.
Summary analysis:
To minimize taxes: Montenegro, Bulgaria, Kosovo.
For developed infrastructure and highly qualified employees: Croatia, Serbia.
For starting with minimal costs: Kosovo, Albania.
For stability and access to the EU: Croatia and Bulgaria.
The Balkan region offers diverse opportunities for business. The choice of country depends on the company’s specific priorities: whether it is the tax burden, the cost of labor or operating costs.