Top 10 medical laboratories in Ukraine – a study by Experts Club and Active Group

According to a study conducted by the sociological company Active Group together with the analytical center Experts Club, a significant share of Ukrainians have used medical laboratories over the past two years. In particular, private medical laboratories play an important role in health care, as more and more people turn to them for high-quality and fast medical services.

The top 10 most visited private medical laboratories in Ukraine looks as follows:

1. Synevo – 39.5% of respondents said they had used the services of this laboratory. Synevo is the undisputed market leader, which can be explained by its wide network of laboratories across the country, modern equipment and a high level of public trust. Synevo is known for its accessibility and large number of services, which meet the needs of both ordinary citizens and medical professionals.

2. Dila – 15.5% of respondents visited this laboratory. Dila also has a strong market position thanks to the high quality of its services, in particular the accuracy of tests and the speed of service. The laboratory is actively developing innovative diagnostic methods, which attracts consumers looking for modern solutions in medicine.

3. Eskulab – 9.3% of Ukrainians choose precisely this laboratory. Eskulab has strengthened its position thanks to its regional coverage, especially in the western regions of Ukraine. An important factor of its popularity is the availability of services in remote settlements, which makes the laboratory convenient for a significant part of the population.

4. Invivo – 6.1% of respondents used the services of this laboratory. Invivo is known for its individual approach to each client, which contributes to its popularity among patients who value quality and comfort. An important aspect of its success is a convenient system for receiving results and the high accuracy of tests.

5. Dniprolab – 4.8% of respondents chose this laboratory. The Dniprolab laboratory has a strong position in the central and eastern regions of the country. The main factors ensuring its popularity are the promptness of results and an affordable pricing policy.

6. Median – 2.5% of visitors used the services of Median. This laboratory is known for the accuracy of its tests and the introduction of modern diagnostic methods. Despite its smaller scale compared with the market leaders, Median offers high-quality services that attract patients who value professionalism.

7. Medlab – 4.5% of respondents turned to this laboratory. Medlab provides quality service and modern conditions for patients, which makes it popular among those looking for reliable medical services at a moderate price.

8. DNA Laboratory – 2.3% of respondents chose this laboratory. Its specialization in genetic research and diagnostics helps the laboratory attract clients who need precisely such specialized services.

9. Unimed – 2.3% of visitors gave preference to Unimed. The laboratory attracts clients with its convenience and the possibility of getting results quickly and without queues. This ensures a positive experience for patients who value comfort and time.

10. Nova Diahnostyka – 2% of respondents chose this laboratory. It specializes in accurate and fast tests, which makes it attractive to clients who need reliable diagnostics.

Overall, the most visited laboratories are those that offer a wide range of services and modern equipment and ensure high accuracy of results. At the same time, prices remain an important factor: according to the study, 69.8% of respondents said that the cost of services needs to be lowered, 31.8% named the accuracy of results, 15.2% the speed of service, 12.5% the conditions in the laboratory and 11.8% the courtesy of staff. Competition between laboratories helps improve the quality of service and lower the cost of services, which has a positive effect on the overall state of the medical market in Ukraine.

The study was conducted in July through individual interviews. 600 respondents took part in the study.

According to the founder of the research company Active Group, Andrii Yeremenko, the increase in the number of private medical laboratories in Ukraine points to a systemic growth in demand for their services. At the same time, competition between laboratories has a positive effect on the quality and cost of tests.

He forecasts that the market will continue to develop in the future, which will make it easier to open new laboratories and improve existing ones. This, in turn, will increase competition, which will lower prices even further and raise the quality of medical services.

For his part, the founder of the information and analytical center Experts Club, Maksym Urakin, emphasized that the study confirms the trend toward growing demand for the services of private medical laboratories among Ukrainians.

“The survey data point to growing trust in the private medical sector and its capabilities. At the same time, the high level of competition in the market encourages laboratories to introduce innovations, improve diagnostic accuracy and enhance customer service. This trend is a positive signal for all market participants, because improving the quality of medical services and making them accessible to more people contributes to the overall improvement of the health of Ukraine's population,” believes the founder of Experts Club.

ACTIVE GROUP, EXPERTS CLUB, SYNEVO, URAKIN, Tests, Dila, Eskulab, Yeremenko, laboratories